BEFORE YOU BOOK
Warranty &
installation support.
Clear information about aftermarket accessories, Tesla warranty considerations and support from T‑Town.
The key point
Installing an aftermarket accessory does not automatically cancel your entire vehicle warranty. However, damage caused by the accessory or its installation may be excluded from Tesla warranty coverage.
Will an accessory affect my Tesla warranty?
Tesla’s Australian warranty excludes aftermarket accessories and their installation, and damage caused directly or indirectly by their installation or use. Related additional servicing or repair costs may also be excluded.
Each claim depends on the cause of the issue and the warranty terms supplied with your vehicle. T‑Town cannot guarantee Tesla’s approval of a warranty claim. Your rights under the Australian Consumer Law remain separate from the manufacturer’s warranty.
A plug-and-play or reversible installation is not a guarantee that an accessory cannot affect warranty coverage.
What should I know about screen mounts and power frunks?
Screen swivel mounts: installation or use could affect the screen, mounting points, wiring, connectors or surrounding trim if damage occurs.
Power frunk kits — coming soon: installation or use could affect the bonnet, hinges, latch, wiring or low-voltage electrical system if damage occurs.
These are examples of potentially affected components, not a list of known faults or a statement that those components automatically lose their warranty. We check product compatibility with your vehicle and explain relevant installation details before work begins.
What warranty and support does T‑Town provide?
We provide a 12-month installation workmanship warranty. Product warranty terms are provided separately for each accessory before purchase.
Our warranties are additional to your rights under the Australian Consumer Law and do not exclude or limit those rights. Those rights may continue beyond a stated warranty period.
This page is a general summary. Ask Tim for the installation warranty terms and the applicable product warranty details before booking.
What if something goes wrong after installation?
Please contact Tim with a description of the issue and any photos or videos available. We will assess whether the issue relates to the product, installation or an unrelated vehicle fault and explain the next steps.
Where goods or services we supply fail to meet Australian Consumer Law guarantees, we will provide the remedy required by law. This may include repair, replacement, refund or compensation for reasonably foreseeable loss or damage, as applicable.
If an issue affects safe driving or bonnet latching, stop using the affected accessory and seek assistance before driving.
Email Tim →Or text 0450 908 961.
Read the official information
Check the warranty supplied with your own vehicle in the Tesla app under Specs & Warranty.
General information only; individual circumstances and the applicable warranty terms determine the outcome.